Connecting Squarespace domain to Creatr

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On this page

• Step 1: Connect your domain to Creatr
• Step 2: Log in to your Squarespace account
• Step 3: Add the CNAME records
• Step 4: Add another CNAME record
• Step 5: Verify connection
• Troubleshooting

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Step 1: Connect your domain to Creatr

1. From your Project workspace, go to Settings > Manage Custom Domains.
2. Enter domain.
3. Click Save

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Step 2: Log in to your Squarespace account

1. Open a new browser tab, and then log in to your Squarespace account.
2. Click Account dashboard > Domains, and then click the domain that you want to connect to Creatr.
3. Click DNS.
4. Optional: If you have existing records that you want to keep, such as MX records or TXT records, then save them in a Word Document or Google Docs.
5. Click the trash can icon to delete the existing Squarespace DNS records.

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Step 3: Add the CNAME records

1. From the DNS settings of your Squarespace domain, click ADD RECORD.
2. Enter the following CNAME record to your DNS settings:
   • Host: _acme-challenge.hostname
   • Type: CNAME
   • Priority: -
   • Data: hostname.a717d819c68725fc.dcv.cloudflare.com
3. Click SAVE.

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Step 4: Add another CNAME record

1. From the DNS settings of your Squarespace domain, click ADD RECORD.
2. Enter the following CNAME record to your DNS settings:
   • Host: www
   • Type: CNAME
   • Priority: -
   • Data: customers.getcreatr.app
3. Click SAVE.

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Step 5: Verify connection

1. From your Creatr admin, go to Settings > Manage Custom Domains.
2. After your domain is verified, it will be displayed as connected on the Manage Custom Domains tab in your Project Settings.

Note It’s normal to have a warning stating, Domain connection Pending, because some providers can take longer to verify the connection.

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Troubleshooting