If you purchased a domain from Hostinger and want to use it on a Creatr project without moving the hosting to Creatr, then this guide will help you manually connect your Hostinger domain to Creatr.

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On this page

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Step 1: Connect your domain to Creatr

  1. From your Project workspace, go to Settings > Manage Custom Domains.
  2. Enter domain.
  3. Click Save

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Step 2: Log in to your Hostinger account

  1. Open a new browser tab, and then log in to your Hostinger account.
  2. Click Domains > Domains portfolio.
  3. Click Manage for the domain that you want to connect to Creatr. Hostinger DNS management interface showing Account Settings and Domains section
  4. Click DNS/Nameservers. Hostinger DNS management interface showing Account Settings and Domains section

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Step 3: Add the CNAME records

  1. In the Manage DNS records card, click the Type drop-down menu, and then select CNAME.
  2. Enter the following CNAME record to your DNS settings:
    • Type: CNAME
    • Name: _acme-challenge.hostname
    • Points to: hostname.a717d819c68725fc.dcv.cloudflare.com
    • TTL: 1 hour
  3. Click Add Record. Hostinger DNS management interface showing Account Settings and Domains section

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Step 4: Add another CNAME record

  1. Click the Type drop-down menu again, and then select CNAME.
  2. Enter the following CNAME record to your DNS settings:
    • Type: CNAME
    • Name: www
    • Points to: customers.getcreatr.app
    • TTL: 1 hour
  3. Click Add Record.

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Step 5: Verify connection

  1. From your Creatr admin, go to Settings > Manage Custom Domains.
  2. After your domain is verified, it will be displayed as connected on the Manage Custom Domains tab in your Project Settings.
Note It’s normal to have a warning stating, Domain connection Pending, because some providers can take longer to verify the connection.

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Troubleshooting

If the message This domain is already connected is displayed, then you need to verify your domain and projects.