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On this page

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Step 1: Connect your domain to Creatr

  1. From your Project workspace, go to Settings > Manage Custom Domains.
  2. Enter domain.
  3. Click Save

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Step 2: Log in to your GoDaddy account

  1. Open a new browser tab, and then log in to your GoDaddy Domain Portfolio.
  2. Select the domain that you want to connect to Creatr.
  3. Click DNS.

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Step 3: Add the CNAME records

  1. Locate the CNAME record, and then click the pencil icon.
  2. Enter the following CNAME record to your DNS settings:
    • Type: CNAME
    • Name: _acme-challenge.hostname
    • Value: hostname.a717d819c68725fc.dcv.cloudflare.com
    • TTL: 1 hour
  3. Click Save.

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Step 4: Add another CNAME records

  1. Add new the CNAME record.
  2. Enter the following CNAME record to your DNS settings:
    • Type: CNAME
    • Name: www
    • Value: customers.getcreatr.app
    • TTL: 1 hour
  3. Click Save.

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Step 5: Verify connection

  1. From your Creatr admin, go to Settings > Manage Custom Domains.
  2. After your domain is verified, it will be displayed as connected on the Manage Custom Domains tab in your Project Settings.

Note

It’s normal to have a warning stating, Domain connection Pending, because some providers can take longer to verify the connection.

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Troubleshooting

If the message This domain is already connected is displayed, then you need to verify your domain and projects.